Privacy Policy
Effective: April 27, 2026
Wellroot Water LLC ("we", "us", "our") operates wellrootwater.com and provides water testing and filtration services in the Reno and Sparks, Nevada area. This policy explains what information we collect, how we use it, and the choices you have. We keep this short and plain because we'd want the same.
What we collect
We only collect the information you give us, plus basic technical information your browser sends automatically.
- Information you provide: Name, phone number, email address, street address, and any details you share when you request a free water test, contact us, or fill out a form on our website or in a Facebook / Instagram lead ad.
- Information collected automatically: Standard web data such as IP address, device type, browser, pages visited, and approximate location. This is collected by our website host (Hostinger) and any analytics or advertising tools we use, including the Meta Pixel if installed.
How we use it
- To contact you and schedule the water test or service you requested.
- To send you a quote, results from your water test, or follow-up about a service.
- To improve our website and our advertising — including measuring how well our ads perform on platforms like Meta (Facebook and Instagram) and Google.
- To meet legal and tax obligations.
We do not sell your personal information.
Who we share it with
We share information only with the third parties we need to operate, and only the minimum required:
- Service providers we rely on to run the business — for example, our website host, our form processor (Formspree), our email provider, and any scheduling or invoicing software.
- Advertising platforms like Meta (Facebook and Instagram) and Google when you submit a lead through their ad forms or interact with our ads. These platforms have their own privacy policies that govern data they collect.
- Subcontractors we use to perform installs (such as a licensed plumber), limited to the information needed to complete your job.
- Legal authorities if required by law.
Cookies and tracking
Our website may use cookies and similar technologies to keep the site working and to measure ad performance. You can disable cookies in your browser settings. Some site features may not work if you do.
How long we keep it
We keep your contact information for as long as you are a customer or lead, plus a reasonable period after for follow-up, warranty, and tax purposes (typically up to seven years). You can ask us to delete your information at any time by contacting us.
Your choices
- You can ask us what information we have about you.
- You can ask us to correct or delete it.
- You can opt out of marketing emails or texts at any time by replying STOP or unsubscribing.
- If you submitted a Facebook or Instagram lead form, you can also manage that data in your Meta account settings.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 13.
Changes to this policy
If we make material changes, we'll update the date at the top and post the new version at this same URL. Please check back occasionally.
Contact us
Wellroot Water LLC
Sparks, Nevada
Phone: (520) 247-9150
Email: wellrootwater@outlook.com